DUBUQUE, January 12, 2024 — MedOne Pharmacy Benefit Solutions is proud to announce a new digital member experience called myMedOne that will change the way MedOne members look at their pharmacy benefits.
"Our goal with myMedOne is to help our members more easily understand and access their pharmacy benefit."
Wes Hartig, CEO of MedOne
myMedOne, accessible at my.medone-rx.com, is available to individuals enrolled in a MedOne pharmacy benefit plan through their employer. All features of the myMedOne member application are designed to generate an efficient and streamlined member experience. Key features include an active tracker that records a member’s progress toward individual and family deductibles and out-of-pocket maximums; a comprehensive history of all prescription fills to date; easy access to pertinent plan information such as ID card processing information, pharmacy networks, and copay structures; ability to enroll in mail order; options to schedule a one-on-one consultation with an on-staff clinical pharmacist and more.
Under the leadership of VP of IT Kyle Fisher, MedOne looked to Application Architect Andrew Ward, along with senior developer Nathan Luebbert and developers Irmak Erdem, Hector Morales, and Wilbert White to exclusively in-source the build of the portal.
"Building myMedOne in-house allows us to leverage cutting-edge technology in order to empower and equip our members with a beautiful, easy-to-use portal that is curated to our members' specific benefits and needs," says Fisher.
Much of the feature focus surrounded the My Rx Lookup feature. This interactive tool allows members to search for a medication and see how it is covered on the specific member’s benefit as well as compare prices for the medication in a geographic area allowing the member to identify the most cost-effective pharmacies in their area.
"MedOne is aligned with our clients’ success and our clients are aligned with their members’ success. When the member makes the right decision, we all win. This is how pharmacy benefits should work. We are focused on helping MedOne members get to the right medication at the best price as efficiently as possible. The launch of myMedOne is a significant step in furthering this goal," says Hartig.
If you are a member of a MedOne pharmacy benefit plan, explore the new myMedOne member portal by visiting my.medone-rx.com and register using the member ID number found on your insurance card.